Discovering a balance involves finding ways to reduce the waste, profit from returned goods, and take better care of the environment. Sounds Effortless? Continue reading.
Considering reverse logistics from a distance of ten thousand feet, you might conclude that your warehouse workforce already pulls and receives inventory. CEOs with experience in the supply chain frequently adopt this attitude. Because the procedures used to manage returns are the exact reverse of those used to fulfill orders for outbound shipping.
Why is it so tricky?
Take receiving as an illustration. In forward logistics, you frequently receive goods from suppliers in pallet amounts. Reverse logistics can be inconsistent and unpredictable. While in reverse logistics, you bring individual customer shipments that need to be opened, examined, and guided to the proper follow-up process.
How to prevent management error with 6g Logistics?
Considering these procedures functioning sufficiently similarly to your forward logistics processes is the theme of reverse logistics software and process errors. Due to this presumption, teams frequently must create specific plans to deal with returns.
Hints on avoiding this, everyone spends the first six hours on conventional receiving before switching over because you can set aside a few hours of each shift for receiving returns. Alternatively, you can assign a specific team member to manage returns such that their receiving station processes every return that day.
In either scenario, it’s crucial to have clearly defined protocols for handling returns that are distinct from your forward logistical activities. Returns are handed over to truck transportation services in California.
How can companies and merchants manage refunds and reverse logistics more effectively?
Making a process map of your ideal returns process and workflow is an excellent place to start. Start with the big picture and then delve deeper into what transpires after you acquire and assess an item’s state.
These actions may involve several choices, like If the item is ripped, should it be recycled or repaired?
Create a list of particular needs that your reverse logistics process must be able to satisfy before determining whether or not you require different systems. After all, some of your current systems can handle an extra workflow. 6g Logistics is best at this.
Regardless of your current company size, you may immediately start maximizing your reverse logistics.
It doesn’t need to be elaborate. It simply has to function
Some supply chain teams may need to expend the same amount of time and effort on returns as they did while optimizing their warehouse procedures for outbound delivery.
However, there are options; you can:
Regardless of your current company size, you may immediately start maximizing your reverse logistics. Don’t give your fulfillment staff the burden of handling returns; instead, put in place any systems or procedures you can. To assist you in codifying your processes, you can utilize a Google form or spreadsheet. You can even manually transfer these sheets into your ERP and tracking systems. You need to connect with a reverse logistics-focused 3PL like 6g Logistics.